This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

First step forward

Posted By hydrusdk43

"First step forward"

About: Ealing Community Partners - Community Psychological and Mental Health Services / Primary Care Mental Health Service (Ealing)

(as a service user),

Not what I expected at the Acton Health Centre, Dr Njenga was different, he let me speak.   Told me what was important in life no matter what we all have a struggle its how you approach it.   Instead of leaving in tears left feeling positive with a smile on my face.   Going to hug family and make that first step forward.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 4 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust

Submitted on 24/10/2019 at 11:04
Published on Care Opinion at 11:04

Dear hydrusdk43,

Thank you so much for taking the time to provide feedback about your recent appointment with the Ealing Primary Care Plus team in Acton Health Centre.

I am pleased that you found the appointment helped you feel hopeful.

Leonard Njenga is one of our experienced nurses and we will ensure that he and his team receive your kind comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k