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"Great patient care "

About: The Jubilee Medical Practice

I was sent for blood tests by my GP following my appointment the same morning. The nursing associate was very professional and friendly. There were problems obtaining blood from my arms but she did not give up easily and tried other methods. The only option in the end was to attempt sampling from the back of my hand which was not the most pleasant and definitely more painful. Despite this she was very compassionate and made this as least painful as possible. She did manage to get the samples needed. This saved me a return trip. Just wanted to say thank you for taking the time and patience.

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Responses

Response from The Jubilee Medical Practice 4 years ago
The Jubilee Medical Practice
Submitted on 05/11/2019 at 16:15
Published on nhs.uk on 13/11/2019 at 20:21


Thank you for taking the time to leave a comment on the NHS website, regarding the care that you received from the nursing associate at the Practice. We are so pleased to hear that your experience with the nursing associate was positive and that she was compassionate towards you. We aim to give our patients the best possible service every time.

We appreciate your positive feedback and we have passed your comments on to the associate.

Kind regards, The Jubilee Medical Practice

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