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"This is THE hospital and The team! ❤️ "

About: Freeman Hospital

Having seen so many health care professionals over last three years with weird and troublesome symptoms, I despaired of ever finding anyone willing or able to join the dots and help me. Today, visiting with my daughter, was the first time I have left a hospital feeling happy and hopeful with a plan of care to help me. I wish I was allowed to name the very kind and patient specialist nurse by name as she didn't look at me like a hypochondriac when I listed all my weird symptoms. She explained that autoimmune problems often present this way and gave me hope that I might actually find an escape from ill health at last. The professor leading the clinic, who I didn't see on this occasion, is likewise the nicest Doctor I have come across and this team really care about helping patients. Well worth the long hike up to Newcastle first thing this morning,they probably don't know what a difference they make to people's lives just by caring.

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Responses

Response from Freeman Hospital 4 years ago
Freeman Hospital
Submitted on 14/10/2019 at 10:59
Published on nhs.uk on 15/10/2019 at 10:20


Thank you for taking the time to leave your feedback regarding your care at the Rheumatology department, Freeman Hospital. We are pleased that the staff that you encountered were kind and helpful and were able to give you hope. We have forwarded to the directorate concerned who will share with the staff involved in your care.

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