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Care Opinion

Recent UTI and Retention Problem

Posted By RayFaeTroon

"Recent UTI and Retention Problem"

About: Crosshouse Hospital / Ayrshire Doctor on Call (ADOC) Crosshouse Hospital / Combined Assessment Unit (CAU) Crosshouse Hospital / Urology Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I had a very friendly doctor visit me, went to another a day later, and was admitted by emergency ambulance at 5pm on Monday.

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Responses

Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 4 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 15/10/2019 at 09:15
Published on Care Opinion at 09:15

picture of Alan Martin

Dear RayFaeTroon,

Thank you for sharing your feedback on CareOpinion. I am sorry to hear about your recent problems. Retention can be very painful. I am pleased to read that the doctor who visited you was very nice and I do hope that you are feeling better now.

Kind Regards

Alan

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 29/10/2019 at 14:59
Published on Care Opinion at 14:59

picture of Eunice Goodwin

Dear RayFaeTroon,

I would like to reiterate Alan's sentiments and wish you well for your onward (full) recovery.

Thank you for taking time to share your feedback, I will pass it to the staff,

best wishes,

Eunice

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