This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Possible fracture."

About: Broomfield Hospital / Accident and emergency

My GP sent me to hospital with a suspected fracture in my hand. Despite not having an appointment i was seen in radiology wirhin 20 minutes. It was confirmed that i had a fracture as was instructed to go to book in to A&E to see a doctor, my x-ray films had already been sent over. Booked into A&E and was seen within 20 minutes by a doctor.

She adcised me that a hand trauma doctor would look at the x-ray and comment and was asked to wait in rhe A&E waiting area. Within 15 minutes i was called in to have a cast fitted, as recommended by the hand trauma doctor, and an appointment was made for me to attend the fracture clinic next week.

The level of service i received was exemplary, very efficient and friendly with everything explained at every stage. Thankyou to all members of staff who dealt with me. Fantastic service.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jonathan Wright, Patient Experience Manager, Mid Essex Hospital Services NHS Trust 4 years ago
Jonathan Wright
Patient Experience Manager,
Mid Essex Hospital Services NHS Trust
Submitted on 11/10/2019 at 14:28
Published on Care Opinion at 16:10


picture of Jonathan Wright

Hello,

Thank you for the feedback. I'm glad that you were satisfied with the treatment you received at Broomfield Hospital and I'll pass on your thanks to the A&E and radiology team.

Kind regards,

Jonathan - Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k