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Would like to pass on my thanks

Posted By AzulBlue

"Would like to pass on my thanks"

About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital / Oral and Maxillo-facial Surgery & Medicine Crosshouse Hospital / Xrays & Scans

(as the patient),

Would like to pass on my thanks to the maxillofacial dept at Crosshouse Hospital, in particular Louise, Louisa and Chloe who saw me in the early hours of the morning, following my attendance at the emergency department. Also the doctor who saw me initially, and the radiography team. A swift and pleasant (as the situation could be! ) from admission to discharge. Special recognition to Louise and Louisa for their calm approach to the surgical aspect of my treatment.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 22/10/2019 at 17:32
Published on Care Opinion at 17:32

picture of Eunice Goodwin

Dear AzulBlue,

Thank you for your lovely wards. I suspect you must have been in awful pain so I am delighted your visit was as successful. Your thanks will be passed to everyone you mentioned, particularly Louise, Louisa and Chloe and I suspect you will have made their day.

I hope you ar fuly recovered now,

Best wishes,

Eunice

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