I recently delivered my baby at York hospital and as a first fine mum the whole experience is extremely daunting. I can not fault the staff enough who were with me on the labour ward. They were fantastic and with me every step of the way. Very kind compassionate and really good at their job and I am so pleased I can say the birth experience I had was wonderful and can recommend the labour ward at York. Unfortunately the postnatal ward for after delivering my baby was another story. I found the staff on there quite rude and not at all sympathetic towards my needs and circumstances. I felt as though they couldn’t be bothered and the tone of voice they used with me was so out of order. Not everyone in that department displayed this behaviour but it was particularly bad when I was asking if I could have help for breast feeding. The staff were very abrupt not only with me but my newborn baby. I was already feeling overwhelmed and sad due to the fact that my partner had to leave me the same night I had delivered my baby to the separation was hard to deal with, but to be then left in the care of women who I feel like need to maybe look at retiring or thinking about the way they speak to new mums and their attitude was just awful. They have made my breastfeeding journey more difficult and I feel so sad and upset every time I think about that part of my birth story which I feel should be one of the most magical and wonderful experiences a women can go through. The staff on that ward that I encountered have ruined that for me and I really think they need to be spoken to about it. Two ladies really made my experience awful and I really hope no other mum has to feel like I did as it’s the worst feeling In the world. Maybe the staff need to be retrained on how to be compassionate towards new mums and not think they know everything that’s best for that baby and that mum and give advice and be helpful and caring.
"Postnatal"
About: York Hospital / Maternity York Hospital Maternity YO31 8HE
Posted via nhs.uk
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