"Awful - was desperate to find an alternative."

My family registered and there has been zero contact from the surgery. No attempt to engage and certainly no new patient assessment.

I'm diabetic and needed an urgent repeat prescription a few weeks after enroling. In a telephone appointment instead of referring to my transferred files for details of the medicines I was askled by the actual doctor to find an old presription and to ring back with dosages. I immediately enroled elsewhere.

My wife's experience of breaking a bone followed by 6 months of immobility is even worse. Despite numerous hospital and Consultants letters to the doctors surgery she has had no contact whatsoever and no physio service ordered by Wansbeck Hospital.