Husband was discharged over ten days ago with a broken neck and other bones, one of the breaks being missed off being mentioned on the discharge letter. We live in the South West and the discharge location was" unknown" on the discharge paperwork and no notes were given to him and now after a third time of calling Preston Hospital they still have not sent a letter to a hospital despite the patient having to call the ward three times and each time being told they would do the letter to the hospital.
The patient was never shown his images and a plan of treatment was never explained as to how long he needs to wear his brace or how long the other bones will take to heal.
My advice.
If you are in a helicopter and have a choice of hospital and Preston is one of the options, go elsewhere.
However the care team as in Nurses and carers were very nice despite the usual very noisy working practices during the night.
"Husbands treatment involvement and discharge..."
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
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