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"Appalling"

Absolutely disgusting place filthy dark dismal

No staff on the ward whilst diyalising

Didn't feel secure anyone can walk in doors left open to all department.

Charge nurse not at all interested in patients staff only want to sit in break area until it's time to patients off machines.

In all I could go on but I would be here all day

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 4 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 02/10/2019 at 16:10
Published on Care Opinion at 16:10


Sorry to hear you've had a terrible experience - please call our Patient Advice and Liaison Service on 01904 726262 and they will be able to hear you in full and raise it with the staff in the area so that we can find some resolution for you and ensure this doesn't happen to other patients.

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