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CEDAR WARD.

Story from nhs.uk

"CEDAR WARD."

About: Heartlands Hospital / Maternity

I had my baby by cesarea after spending 4 days in hospital. The care I was given in CEDAR ward before and after the operation was excellent. They kept me always infomed about what was happening and the possible outcomes. I can't praise the staff enough from midwifes to support workers. I have been lucky for being in such good hands. Thank you very much to everyone in CEDAR ward! You are amazing!

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital

Submitted on 15/11/2019 at 14:35
Published on nhs.uk on 16/11/2019 at 16:36

Responded: 10.09.19

Dear Anonymous

We are delighted to hear about the excellent care and treatment you received; particularly the way in which you felt informed about your treatment and how this was replicated throughout the team from midwifes to support workers. Your kind words have been forwarded to the senior staff responsible for the department so they can share them with their team members.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Once again thank you for taking the time to post your feedback, it is most appreciated.

Kind regards

Patient Experience Team

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