"Patient Centred Care"

About: Mental Illness and Personality Disorder (Essex) / Audley

(as a staff member posting for a patient/service user),

There are three members of staff made me feel that my health is why they got job (Patient Centred Care)

Rachel spoke to me with respect and ensured she completed the task I asked her help with, in the process she missed her break but was unfazed.

Liam has a suitable coping method for the work environment he finds himself in while at Audley ward.

Clarence gave me sound advice and offered his listening ear. 

These are the people I have had enough contact with to draw an opinion.


Response from Sue Coton, Senior Administrator, St Andrew's Healthcare 5 months ago
Sue Coton
Senior Administrator,
St Andrew's Healthcare
Submitted on 17/12/2019 at 15:15
Published on Care Opinion at 15:15

Response from Patrick Okoli - Acting Clinical Lead

Thank you for the positive feedback about Rachel, Liam and Clarence, we happy that the staff members have made positive impacts with your care and their engagement with you. Thank you for the feedback, we wish you all the best

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful