"Wonderful experience"

About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG

Posted via nhs.uk 4 years ago

Attended Cataract Suite 26.9.19 afternoon session with my Mum for surgery on her left eye. She was luckily the first patient of the afternoon session.
Mum was treated with such kindness, patience and great expertise by all staff on duty there.
Many thanks for your amazing care for my Mum. She felt valued as a patient and felt at ease with the help of the caring staff. The aftercare procedure was explained so well by the staff nurse.
Thank you everyone you're amazing.

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Royal Stoke University Hospital

Submitted on 27/09/2019 at 08:42

Published on nhs.uk on 30/09/2019 at 20:07

Thank you for this lovely feedback which I will share with the Cataract team. I know they will be delighted to receive it.
It is great to hear that your mum received such amazing care, please pass on my best wishes for a full recovery
Kind Regards
Angela Grocott
Head of Patient Experience

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