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Care Opinion

Excellent care at an NHS Walk in Centre

Posted By Walk in

"Excellent care at an NHS Walk in Centre"

About: Litherland NHS Walk in Centre

(as the patient),

I had developed discomfort and frequency when I passed urine.

I went to the Walk in Centre at Litherland Town Hall.

I was triaged and had my vital signs recorded and waited in the reception area.

Within 2 hours I had been examined and had a prescription for antibiotics. 

The staff on reception, the nurse who did the triage, the ANP who examined me and the NMP who prescribed the antibiotics were so professional. I was able to collect my prescription at a pharmacy nearby and was able to get on with my day.

Thank you Mersey Care wonder service.

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Responses

Response from Katherine Earlam, PALS Officer, North West Boroughs Healthcare NHS Foundation Trust 4 years ago
Katherine Earlam
PALS Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 01/10/2019 at 14:35
Published on Care Opinion at 15:00

Thank you for the taking the time to post your comments

My name is Katherine Earlam and I am work within the Complaints, PALS and Compliments Team for the Trust.

I was very pleased to hear of your positive experience of our services and I would like to assure you that I will forward your comments onto the team involved so that they can share them with the staff.

If you would like to contact me my contact details are:

Number: 01925 664450

E-mail: Complaints@nwbh.nhs.uk

My hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We sincerely value your feedback as this will help us to continue to improve our services for others.

Kind regards

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