"Consistence’s in care is very important"

I am on Cotswold Ward. You ask me do I feel that we have the right amount of Staff on our ward to keep me/us feeling safe… Well No! , It seems you are always taking Staff off our ward which means when this happens it’s not well, not really cared for to feel safe. I don’t think it’s a ward for new Patients to be on. We need an infirm ward for ill people but the Staff do try their best.

My Ward Round varies from Dr to Dr and sometimes a locum. They do ask questions but they only give feedback. They could improve by making you feel welcome.

I did feel better cared for when it was DSPD service and the finances were better. Not enough amenity’s now. An example of not feeling cared for is staff sometimes looking after Patients from other wards, its not easy to feel comfortable on here. The team is responsive and I do feel heard when I have phoned the CQC many times but often they don’t seem interested. I could feel listened to by having a consistence in my care and Treatments. Community on the ward! ! No its very disjointed but like I have already said consistence’s in care is very important and would help that community feeling.