This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Feel like a number"

About: Kelvedon & Feering Health Centre

Having recently been diagnosed with an autoimmune disease and now on high doses of steroids, I feel completely on my own in managing all the serious considerations related to this. Feel there's little collective care between my specialist and GP and through my own research have been trying to keep tabs on the side effects I've experienced.

Dont feel anyone is taking responsibility for regular screening for these serious side effects and know my old surgery would have been calling me in regularly for blood tests etc. As for blood tests!....feel incensed that I'm now unable to have blood taken for testing at my own surgery! My condition makes me incredibly tired and fatigued so the last thing I need is to have to drive to Braintree community hospital for them....particularly when I've had to fast overnight and need to be there at 7.00am so I can be home at a reasonable time to have steroids with breakfast. Just not acceptable. To add insult to injury. ...can't have urine samples tested there either. Thought this was a health centre. These are basic fundamental tests that shouldn't require ill patients to travel long distances. When I manage to get to see my GP, care is good but on one ocassion when I couldn't, it was suggested I could be given an appointment at a surgery in Maldon! Why when I'm ill would I feel up to travelling to Maldon, to see a GP who doesn't know me from Adam and is totally unfamiliar with me or my medical history. Really feel that although staff try their best and are polite and as helpful as they can be, the surgery's basic services and clinics are practically non existent and seem to be constantly being cut further.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kelvedon & Feering Health Centre 4 years ago
Kelvedon & Feering Health Centre
Submitted on 25/09/2019 at 12:03
Published on nhs.uk at 12:06


We are sorry to hear of your concerns and would happily discuss these with you but we have not been approached by yourself to give the practice an opportunity to resolve and provide additional information.

Where you were offered an appointment at Maldon it is an extended hours service that is operated by the local Clinical Commissioning Group and is not operated by the surgery.

It is offered to give patients more choice of available appointments, that maybe sooner than appointment availability at the surgery, particularly if they are feeling that unwell. Please contact the surgery and request to speak to the Practice Manager so that we can address your concerns

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k