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Care Opinion

I feel at ease attending this surgery

Posted By Albion123

"I feel at ease attending this surgery"

About: Barton House Group Practice

(as a staff member posting for a patient/service user),

The appointment system is much better now that I don't have to wait 2 or 3 days, consistently calling and being told 'there's nothing available' before eventually seeing a doctor. Because of this, when I attend there's no longer a queue in the reception or waiting area.

The healthcare team meet my expectations exceptionally - especially Dr Bench and nurse Syrene, who made me feel at ease with the needle when she was giving me my flu jab.

Staff skills

Staff skills

Staff attitude

Staff attitude

Appointments

Appointments

Nurses

Nurses

Doctor

Doctor

Treatment

Treatment

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Responses

Response from Blessing NWACHUKWU, Practice Manger, Barton House Group Practice 4 years ago
Blessing NWACHUKWU
Practice Manger,
Barton House Group Practice

Submitted on 02/10/2019 at 10:29
Published on Care Opinion at 10:49

Thank you for your positive comment, we really appreciate you taking the time out to share your experience. I will pass this on to the team.

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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