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Ablation surgery

Story from nhs.uk

"Ablation surgery"

About: John Radcliffe Hospital / Cardiology

Attended a follow up appointment at the hospital and was verbally advised to change my medication.

I need a letter the rom the hospital to my GP in order to make this change.

I have been trying to contact people in cardiology to do this, leave messages, but no-one responds. My GP surgery has also tried to make contact, but they've had no response either. I've been trying to get this resolved for a week now.

As an aside, I have never seen my consultant at the John Radcliffe.

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Responses

Response from John Radcliffe Hospital 4 years ago
John Radcliffe Hospital

Submitted on 29/11/2019 at 14:17
Published on nhs.uk at 16:06

Please may I offer my sincere apologies for the delay in responding to your feedback sooner. I am sorry to learn of the difficulties you have faced in trying to contact the Cardiology Department. I do hope that this has now been resolved. However, please be assured that I have passed your concerns onto the Service Managers for the Cardiology Department. We would welcome the opportunity to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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