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"Let down by Gynaecologist"

About: Queen's Hospital / Gynaecology

(as the patient),

I arrived at Queens hospital Romford with strong abdomen cramps and on and off bleeding.

A&E sent me straight up to Cornflower B ward, as I was 10 weeks pregnant. Where I spoke to a nurse and they checked me in and told me just to go and wait in the waiting room. 

As time went on the pain was kicking in a lot more, my friend was continuously asking what was going on. Around 21:30 that night I was seen by a gynaecologist what I never caught here name.

I have explained to them my past medical background and that I have had three miscarriages before this pregnancy. They looked at the pregnancy test I did for them and it did come negative. Myself and my friend did tell her that I found out on the mid Aug that I was pregnant through a scan for my poly-cystic ovaries. They didn't seem to care for that information. I was sent to the toilet to do yet and another test I over heard the staff member asking questions about me to my friend.

Two of the questions was, was you actually there when she had this scan and where was the place. Then when I walked out of the toilet made me feel like a liar. After going over the same story for now 30 minutes they said that they were going to do an internal. Not a scan just her own eye and fingers. When my mate said she needs a scan the staff members response was not everyone gets scanned.

I was sent me home & felt like I just wasted their and my own time. 

Then had the midwife a few days later and they said that it was probably nothing.

But then I had my first scan (12 week scan) at Baslidon hospital, for the scanner to actually turn round and say that I lost the baby and that I still had remaining bit but that should past soon. But if the gynaecologist  just took me seriously and scanned me this could of ended up differently. I was holding on for two weeks of hope that my baby is actually still alive and turns out that wasn't the case! 

I am disgusted how that gynaecologist in Cornflower B let me down and now the fact i have to live with all of this for the rest of my life!

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Responses

Response from Queen's Hospital 4 years ago
Queen's Hospital
Submitted on 30/09/2019 at 17:39
Published on nhs.uk at 18:07


Thank you for taking the time to provide us with your feedback, I would like to start by saying how sorry I am to hear about your loss. I would like to urge you to contact our Patient Advice and Liaison Service so that we can try and address the concerns that you have raised with you personally. The PALS service can be contacted on 01708 435 454 or by email bhrut.pals@nhs.net. Once again, please accept my sincere apologies.

Kind Regards

Sue Lovell

Divisional Director of Nursing for Women’s Health

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