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4 hr waiting at maternity unit at 28 weeks...

Story from nhs.uk

"4 hr waiting at maternity unit at 28 weeks..."

About: The Whittington Hospital / Maternity care

I was sent to Whittington maternity unit to check unusual lump - waited for 4hr. First seen by midwife who said there was only one junior doctor available but only 2 patients so I was going to be seen next. Left in a bed for 4hr without any information or reassurance while 4 nurses sat in the same room chatting and doing online shopping. I am a NHS clinician working in a different trust and this is unacceptable.

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Responses

Response from The Whittington Hospital 4 years ago
The Whittington Hospital

Submitted on 06/12/2019 at 13:37
Published on nhs.uk at 14:24

Thank you for taking the time to provide feedback regarding your visit to The Whittington Hospital. We are sorry to hear that you did not have a positive experience with maternity services as we aim to provide a high standard of care to all of our patients. If you would like to discuss your concerns further, the PALS & Complaints team would be happy to hear from you. You can contact them on 020 7288 5551 or via email at whh-tr.whitthealthpals@nhs.net. We will ensure that your feedback is shared with all relevant staff. Kind regards

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