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"Spend more money on services less on political..."

About: The Royal London Hospital

The trust clearly finds time and money to entertain Boris Johnson. Please put the same effort into sorting out patient services.

I have today been told of another cancelled appt! If you need a scan and it involves medication why not order it ? There is clearly a problem with your supply chain. Does someone forget to pay the bills and you get blocked ? As I have said before the medical staff are good, kind and understanding but it is a continual battle to get the related administration sorted so the system works. I am having issues with nuclear medicine.

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Responses

Response from The Royal London Hospital 4 years ago
The Royal London Hospital
Submitted on 19/09/2019 at 16:30
Published on nhs.uk at 17:07


Thank you for taking time to contact us with feedback. I am very sorry to hear about the concerns you have raised in your feedback and would like an opportunity to help. Could you please contact us via PALS on 0203 594 2040 or email rlhpals.bartshealth@nhs.net so we can discuss in detail. We look for ward to hearing from you soon

Kind regards

Faith

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