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"The staff are caring"

About: Rampton Hospital / Mental Health Service

(as the patient),

The Staff are caring and make time to play pool and snooker, they are caring. Staff and security helps makes me feel safe but please listen if we say we don’t feel safe, To keep supporting me to improve and move thought my pathway I would say try to keep trusting me. we do need more staff or at least more on the ward when they get moved, My Named Nurse and ward Manager are both there when I need them and listen a lot and will talk to me most of the time. re our community the Staff do get on with us and help as much as possible with the pool and snooker and bingo we could do some of this with the ward downstairs? ? ? I would also add choose suitable patients to come on to the ward, we would not like undisruptive Patients. Keep everyone positive and busy helps feeling safe… more activities? ? ? . I think there are a few of us who would like to see things being relaxed a bit and access to musical instruments having more than one patient allowed to play at a time. Regular named nurses sessions are good and regular check ins. You could improves our access to our gym on the ward by having more observed trained staff so we could use it more often. They do address any issues I have raised which is ok with me. Being responsive keep the current rules but review from time to time, think about access to the kitchen and access to the toaster and microwave in the dining room. Revisit the restrictive practices to check there in date. it is relaxed on this ward environment and we have good community meetings and ward rounds. Please don’t merge Cambridge and Canterbury…. Keep Canterbury.

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Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 19/09/2019 at 17:51
Published on Care Opinion at 17:51


Thanks for this posting and for what you say about how caring Canterbury staff are. We have no option but to close a ward but I can understand how disruptive that must feel. We will be doing it carefully and safely. I note the point about staff training for the use of gyme equipment but will leave that for others to comment on. Please raise the issue of access to musical instruments with the ward manager.


With best wishes.

Peter
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