"Physiotherapist did a splendid job"

About: University Hospital Wishaw / Physiotherapy

(as a staff member posting for a patient/service user),

I first came into hospital about 9-10 weeks ago with a stroke. I met the physiotherapists about 3 days after. My first impressions were good as I had been feeling unsettled initially. I thought it was good that they were teaching me how to walk again. I felt well informed as they tell you things step by step. It was good to hear when I was doing well. I felt encouraged for the next day to do better.

As time went on my physio sessions got better as I was progressing better. I liked that they were always telling me to do things in between sessions. I was glad when they came as they were always trying to help.

What worked well was that my walking and my speech improved. I feel great about myself now. I'm doing things now that I couldn't do when I came in. I didn't feel anything didn't work well. The only thing that could be better is if the sessions were longer, anywhere between half an hour to an hour.

Overall I feel the physiotherapists did a splendid job.

Responses

Response from Máire Doyle, Physiotherapy Lead, University Hospital Wishaw, NHS Lanarkshire

Dear StrokephysioUHW02,

Thank you for taking the time to feed back on your rehabilitation experience in University Hospital Wishaw. I will pass your kind comments onto the team. Stroke rehabilitation is so important to help people make as full a recovery as possible. All the best in the rest of your recovery.

Kind regards,

Máire

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Response from Karen Black, Adult, Community Lead, Physiotherapty Services, NHS Lanarkshire

picture of Karen Black

Hi StrokephysioUHW02,

It was great to hear that your first impressions of the physiotherapists during your stay in UHW were positive and that the physiotherapy staff made you feel more settled during that initial difficult period.

I know the staff always endeavor to encourage patients and keep them well informed so l am happy that this was appreciated by you during your therapy.

For patients to get the most out of their therapy it is important to work together with your therapist to enable you to get the best results possible and reach your maximum potential as was in your case.

I am pleased to hear how well you progressed and hope this continues. I will make sure your comments get forwarded to the staff involved.

Regards

Karen Black

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