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"Infections and care"

Hope this is read by the NHS. I have had problem with my legs for 5 or 6 years now. Recently i had a fall at home with a small chair and hit my leg off it, it broke the skin and bruised badly. When i rang my doctors the receptionist at the Thornfield Medical Centre in Byker told me i would have to go to the Walk in Centre upstairs as there was no Nurses available till a later date. I am so so grateful to the Doctor and Nurses and the Molineux walk in centre. I had getting a infection in my legs was giving Anti Biotics and Nurses dressed and cleaned my leg for me. I have been attending for the last 4 weeks now and still am. Thank you so much for all the care you have giving me, i was told off a doctor at the hospital i could or might get Sepsis if i do not get the care now. I just would like to say Thank you again to all the staff and Doctors and Nurses who work there. They might of saved my life and i know that sounds dramatic but if you saw my legs you would all agree. Ms W Cook.

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Response from Molineux Urgent Treatment Centre 4 years ago
Molineux Urgent Treatment Centre
Submitted on 20/09/2019 at 09:42
Published on nhs.uk at 10:06


Thank you for taking the time to leave your feedback regarding your care at the Molineux Street Walk in Centre. We are very happy that the team were able to care for you after a fall at home and that the follow up care has been helpful. We have forwarded to the directorate involved who will share with the team and wish you a speedy recovery.

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