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"CBT Delivered by a trainee Psychologist in the community."

About: Community Mental Health Team / Community Mental Health Team (CMHT) - East Ayrshire

(as a service user),

I have a long standing history of anxiety which can be quite crippling at times. I had received CBT previously in the community, delivered by a CPN. I didn't find this particularly helpful in alleviating my anxiety symptoms. Therefore, I was cynical about how successful this round of CBT would be. Especially as it was to be delivered by a trainee Psychologist.

I have been very pleasantly surprised at how much my CBT has helped this time. The Psychologist, Rachel, is a very understanding individual. She excels at active listening, and is very easy to talk to. I found it very easy to disclose my thoughts and feelings relating to my anxiety. Her delivery of mindfulness, and thought challenging, was very professional, well-explained, and personalised to my needs. The first session I had with Rachel, I was off work, depressed, and experiencing very low self-esteem. Since then, over a period of around three months, I have re-found my self-esteem/self-confidence. I have become very proficient at applying what she has taught me to my daily anxieties/negative thinking style. I feel like a totally different person, and I can't thank her enough for all of her help. I wish her all the best with the remainder of her training, and career.    

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 07/11/2019 at 16:40
Published on Care Opinion at 16:40


picture of Eunice Goodwin

Dear HM86,

Thank you so much for your lovely post about your care from Rachel. I am glad this has made such a vast difference to your life.

It pleased Rachel immensely to read your post and your kind word. I am sure she was delighted to read that you “feel like a totally different person" and that it has been such a powerful tool yo can use at any time you need it.

Best wishes,

Eunice

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