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"Thank you to All staff at George Elliot Nuneaton"

About: George Eliot Hospital - Acute Services / Accident and emergency

Was advised by GP to go to A&E late on Friday teatime....with Stomach pains...arrived with an Only a couple people waiting .Reception staff very polite and professional was taken in to accesment room . Then taken into a room with bed in and waited for doctors ect after about 1/2 hr .Nice male nurse..

came in to say they were having a change over . And he would be back asap. Which he did . After waiting to see doctors ect taken to. X ray. Had CT scan . Drips put up ect..... It became a very busy unit.....about 11.30 pm was told I'd be taken to a ward for night.... DPU.

6 bed lady's ward/ room . Staff were again professional, and nice. Made me tea and said if I needed anything just buzz.. They were busy all night . But came very quickly when needed....After 2 days allowed to go home. The housekeeping team kept the ward clean, ....Well done.........

The staff were nice always found me a answer. To my question....They all worked very hard, special thank you to the male nurse. .....helped me get my phone charged to phone home....The NHS gets knocked all the time ...But be thankful we have fabulous, professional highly trained staff working their socks off....... Thank you once again

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Responses

Response from George Eliot Hospital - Acute Services 4 years ago
George Eliot Hospital - Acute Services
Submitted on 27/09/2019 at 15:32
Published on nhs.uk on 30/09/2019 at 20:06


Dear Patient,

Thank you for taking the time to post a review following your recent visit to George Eliot Hospital via A&E and your short inpatient stay. The experience you describe is one we would wish for all of our patients.

It will give me pleasure to share your kind comments with the service staff and management who will be delighted to receive such positive review.

Kind regards,

On behalf of George Eliot Hospital NHS Trust

Jayne Heatley

Lead PALS Officer

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