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Shocking after care

Story from nhs.uk

"Shocking after care"

About: Marie Stopes International Manchester Centre

I had a vasectomy at this clinic and the surgeon nicked a blood vessel but stitched it up and all was fine. I then developed a large hard golfball sized lump which was hard, i rang the aftercare line and they said they have no appointments go to a walk in centre.

I had to go there and they sent me to the hospital as they wernt happy it was just a blood build up. I was given antibiotics and its still the same i now have 3 balls!!!

Aftercare is shocking and all the NHS staff were disgusted. I will be informing QCQ

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Responses

Response from Marie Stopes International Manchester Centre 4 years ago
Marie Stopes International Manchester Centre

Submitted on 17/09/2019 at 10:09
Published on nhs.uk at 11:06

Thank you very much for taking the time to write this review and I’m extremely sorry that you did not have a good experience with us. We could have arranged for someone to call you from the vasectomy team who may have been able to help you and I’m sorry you were not offered this service at the time. If you feel you wish to discuss this matter further, please call our 24-hour help line on 0345 300 8090 and request a for member of the Vasectomy team to speak to you. I will also ensure the relevant managers are made aware of your issues.

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