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"Pain clinic day surgery"

About: Queen's Hospital (Romford)

I visited the adult day stay service 0n 13/09/19 for a pain management reasons it was the second part of my denervation procedure the dr and his team were extremely professional and prompt with the treatment of myself, calling me by my preferred name rather than my full name. The anaesthetist stayed by my side throughout the procedure being done explaining what would happen every step of the way. I have had this procedure done before, now a full both sides done with you at queens and twice before at the Chelmsford private day hospital via the choose and book system. I have to say that my procedure experience here at queens has been far less traumatic than the other place that it was performed.

So again I would like to say huge THANKYOU....

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Responses

Response from Queen's Hospital 4 years ago
Queen's Hospital
Submitted on 30/09/2019 at 17:37
Published on nhs.uk at 18:07


Thank you taking the time to provide us with your feedback, it is wonderful to hear feedback like this, I am so pleased to hear that all the team were extremely professional and explained everything to you during the procedure. I will ensure your kind words are passed onto the team so that they know what a fantastic job they are doing. Once again, thank you for taking the time to provide us with your feedback.

Kind Regards

Janet Murat

Divisional Director of Nursing, Anaesthetics

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