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"Care at my GP surgery Clements Surgery"

About: Christmas Maltings and Clements Practice West Suffolk Hospital / Cardiology

(as a service user),

Asked to visit by my surgery for check up with Nurse Practitioner.   I was told that the computer system had highlighted stroke risk.   Nurse Harman very welcoming and caring. Explained why I had been called in and carried out appropriate tests and checks.   Felt that I needed to be seen by a Doctor the same day and got permission to use one of the available Clinical Support G. P. slots.   Returned later that day and was seen by G. P.  Hodges.   gave me a thorough examination and arranged for a series of checks and also a referral to a Cardiologist. to update the care of my long term chronic condition.   Exemplary care and consideration throughout. I felt calm and reassured in spite of my condition being worse than anticipated.

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Responses

Response from Christmas Maltings and Clements Practice 4 years ago
Christmas Maltings and Clements Practice
Submitted on 30/09/2019 at 15:11
Published on nhs.uk at 17:10


Thank you for your kind and positive comments. The team members have been informed of this. It is always pleasing to receive such reviews, it lifts all the Surgery team.

Andy Cutting

Service Manager

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