"C3!"

This ward openend up again this week.. My father was admitted onto the ward on the first day of opening up. Staff nurse was nice but very limited knowledge as to why my father was on the ward, what medications he was having/not having and what was happening. I rang the day after and was told by a very nice HCA that the nurse was "too busy" to speak to me and then the poor girl was running to my fathers bedside to see if he still had a catheter insitu. I asked why it was in and was told because he was in retention!!! My sons went to visit him and he told them that he was DENIED a fresh jug of water as he had a small bottle on his table which had been purchased by my sons as he had asked previously 9 TIMES yes 9 TIMES for some water. Staff also asking a poorly man how much he had drained in his catheter and were taking his word as to amounts. He had been given enoxparin injections due to BEING ON THE BED, when he mobile.

Now as a NURSE myself, i treat my patients with compassion and dignity. If a pateint of mine wanted a jug of water they would have one ...SIMPLE. i dont work in the hospital but im a district nurse and expect proper care for any patient. Denying a man a jug of fresh water is NEGLIGABLE. Seriously going to complain to the cheif nursing officer regarding the standards of care by the ward!!!1