This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Awful

Story from nhs.uk

"Awful"

About: The Whittington Hospital

I was very unhappy at the way i was treated at this hospital after four hernia repairs, i was in a lot of pain and discomfort and none of the specialists or nurses would even listen to me, i was treated like a first class idiot with no regard for the amount of pain and discomfort i was in. I had to complain to PALS because everything i did was blatantly ignored and it took PALS seven months to get a response from this hospital. They did not care one bit the gastro department here is the worst i've ever experienced.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Whittington Hospital 4 years ago
The Whittington Hospital

Submitted on 13/09/2019 at 12:03
Published on nhs.uk at 13:07

Hello,

Thank you for taking the time to provide feedback regarding your surgical treatment with The Whittington Hospital.

We are sorry to hear that the service you received from the surgical directorate and PALS (Patient Advise & Liaison Service) did not meet your expectations on this occasion as we do aim to provide a high standard of care to all of our patients.

If you would like to discuss this further, the PALS & Complaints team would be happy to hear from you.

You can contact them on 020 7288 5551 or via email at whh-tr.whitthealthpals@nhs.net.

We will ensure that your feedback is shared with the relevant staff.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k