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Staff can be effective when they talk to reassure me

Posted By earskine6a

"Staff can be effective when they talk to reassure me"

About: Rampton Hospital / Mental Health Service

(as the patient),

I am on Erskine ward. Lock me up and I feel safe. The staffs are good at looking for warning signs. Being monitored every 30 minutes is adequate. The Staff can be effective when they talk to reassure me. You could improve my named Nurse session and Psychologist session too. Meals, Beds and Meds help me feel cared for. I guess you could improve with Optional medication. The Staff try to listen by taking turns and sit down to talk to us. I think the community is ok but not all think this.

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Responses

Response from Adele Fox, Deputy Director of Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Adele Fox
Deputy Director of Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 12/09/2019 at 17:03
Published on Care Opinion at 17:03

HI,


Thank you for your comments these are helpful to learn and make your experience better and more positive.
I am glad you feel safe and some of the ways staff support you help. It sounds like you have a good relationship with staff and they are able to support you recognise your early warning indicators top prevent further distress.

THe medication option has been raised previously so will atke this forward and see if we can support in a better way for you

All the best

Adele Fox
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Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 13/09/2019 at 08:23
Published on Care Opinion at 08:23

Thanks fo rthis. As Adele says, it's good to know that you feel safe and that you have a good relationship with ward staff. It's helpful to have this perspective.


Best wishes.

Peter
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