"Recent visit to A+E and AMU"

About: Royal Stoke University Hospital / Accident and emergency

My son recently required the attention of the emergency services and was taken to A+E, then AMU. The service and attention he received from all staff was faultless. They were attentive, respectful, communicative and supportive. All staff - nurses, Dr's, healthcare, reception and Sodexo staff were pleasant and approachable and clearly dedicated to their work. I was so appreciative of their commitment to my son's care, and observed their patience and kindness to others too. They are extremely hard working and make the NHS the great service that it is. Thank you all.

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Response from Royal Stoke University Hospital 11 months ago
Royal Stoke University Hospital
Submitted on 16/09/2019 at 08:14
Published on nhs.uk at 09:05

Thank you for taking the time to share your comments on your experience of our hospital. I will ensure I share your kind words with the teams in ED and in AMU- I know the staff will very much appreciate your feedback.

I do hope your son is now recovering.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience

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