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"Not happy at all with bedside manner."

About: Pinderfields General Hospital / Accident and emergency

She was very rude said mine non urgent.my pain so bad after many operations. I no longer able to go out keep explaining whats causing chronic pain.asked for mri on pelvic area.i know something detached from cocx or spine.i cant sit or stand for more than few seconds.my spine twisted.she refused scan.i believe a lot more people not happy with her.she is a horrible lady.just doesnt listen to you.you need a bit of sympathy when u in so much pain.l am having to pay private for scans having today at spire.under a lovely man who listens and sure will try to help but think its disgusting that i have had to pay.

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Responses

Response from Pinderfields General Hospital 4 years ago
Pinderfields General Hospital
Submitted on 24/09/2019 at 09:55
Published on nhs.uk at 10:06


Thank you for taking the time to post your comments regarding your recent experience.

I am really sorry to read of your experience and the way you were treated by a member of staff.

If you would like us to look further into your concerns, please contact our PALS team via email myh-tr.palsmidyorks@nhs.net.

Thank you again and I wish you well with any future care and treatment.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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