This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My treatment and stay"

About: Nottingham University Hospitals NHS Trust - City Campus / Trauma and orthopaedics

I would like to take this opportunity to say thank you to the staff that looked after me from the 6th September 2019 to discharge.I arrived before time and was taken straight through to the theatre admissions unit to be looked after by staff that know what they are doing.They know how to be safe,Treat you as a human being and so very kind.Next my consultant came to speak to me.I cannot begin to thank him enough.He again was courteous and put me at my ease..Into theatre to be greeted with two young ladies who knew what they were doing putting at ease and keeping me calm before going into theatre and again I was treated so well.Operation went to plan exactly how it had been explained to me and then taken to Edward 2 for the rest of my stay.What can I say HCA is perfect she knows who she is.They make sure you have enough pain killers and look after you like you would want to be treated.Well done to all of you.You do a safe excellent job and nothing is too much trouble .

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nottingham University Hospitals NHS Trust - City Campus 4 years ago
Nottingham University Hospitals NHS Trust - City Campus
Submitted on 13/09/2019 at 14:49
Published on nhs.uk at 15:06


Dear Patricia

Thank you so much for your kind words and feedback for our orthopaedic service and for taking the time to get in touch. I’m pleased that you were treated with such kindness by our staff and everyone on Edward 2 before and after your procedure. I’ve shared your fantastic feedback with the team and we all hope you are doing well following your operation.

Best wishes

Louise Challans

Matron Elective Orthopaedics

Opinions
Next Response j
Previous Response k