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"A&E 3.9.19 Night time 10.15- 01.15"

About: Western Eye Hospital

I was referred to AE at the Western from Charing Cross AE on 3rd Sept where I had waited 3 hours rather than perhaps being referred straight from triage assessment.

At the Western I eventually saw the Doctor after another 3 hour wait. The service I received at the Western was excellent. I was not only sorry that I had this dreadful wait but I felt equally sorry that there was only one doctor on duty who must have been exhausted having had no breaks. The NHS really should do something about this and make sure there is adequate staff coverage.

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Responses

Response from Western Eye Hospital 4 years ago
Western Eye Hospital
Submitted on 13/09/2019 at 13:14
Published on nhs.uk at 14:07


Imperial College Healthcare NHS Trust wishes to thank you for taking the time to post your feedback on NHS Choices.

Patient Advice and Liaison Service (PALS) has passed on your comments to the Service Manager for the A&E Department at the Western Eye Hospital.

Imperial College Healthcare NHS Trust appreciates and values your feedback

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