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"Used to be good..all trust now lost"

About: Leeds and York Partnership NHS Foundation Trust

I am one of the rare people that found the Crisis team to be helpful. But after seeing the way professionals from this place write notes I am never going back.You can't call a patient a liar, because they said their father was traveling, and dead on another occasion. Ever heard of step fathers? same sex parents? sperm donors?. Its not the mistake, its the fact that the Dr refused to correct herself after. I will not receive care from a place were staff always assume they are right and the patient is wrong. Until this place sorts its self out, and holds doctors accountable I am not returning.

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Responses

Response from Leeds and York NHS Partnership NHS Foundation Trust 4 years ago
Leeds and York NHS Partnership NHS Foundation Trust
Submitted on 24/09/2019 at 16:05
Published on Care Opinion at 16:05


Firstly, I am pleased to hear that you have found the Crisis team helpful and would request that you continue to seek this support when required.

I am very sorry to hear that the recording of information within your records has caused distress and hope you continue to work with the Trust to reach a resolution.

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