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"Best I have had in the 25 years of having endoscopies"

About: Queen Margaret Hospital / Endoscopy

(as a service user),

Excellent service from being picked up at the house until delivered back again.

Everywhere was clean and tidy, staff helpful and very reassuring - would highly recommend this unit and staff for your procedure.
Taken very quickly after arrival and very informative communication with nurse and all permissions signed and questions answered - best I have had in the 25 years of having this procedure done.
Mr Daniel who did my endoscopy was very patient and helpful, kept talking and telling me what he was doing, the best and most informative from all the procedures I have had done previously
Nurses were very helpful advising me and reminding me how to breathe for the entonox - excellent.
Staff in recovery were again maintaining the very high standard of observation, knowledge, communicating very well and helping us to relax after procedures.Make an excellent cuppa and toast - greatly appreciated.
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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 4 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife
Submitted on 04/09/2019 at 18:24
Published on Care Opinion at 18:24


picture of Nothando Senda-Ndaba

Dear teuchterlass

Thank you for your comment about your recent visit to QMH Regional Endoscopy Unit. I am very pleased to know that you found the unit tidy and clean, reassuring and helpful staff. You also enjoyed your cuppa, which is great! I will pass your comment to the team. Wish you the best

KIndets regards

Nothando Senda-Ndaba (Senior Charge Nurse)

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