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"Excellent staff and service"

About: University Hospital Wishaw / Cardiology (Ward 4)

(as a relative),

My husband was admitted to hospital with a DVT (Deep Vein Thrombosis) and it was also discovered he has a heart problem.   The care given to my husband was excellent, all the staff across all the department were very professional.   I couldn't have asked for better care for him throughout his stay.   He is now home following treatment with a care plan in place - so efficient.   He has had a biopsy which will be followed up and is on anti-coagulants.   Particularly like to thank all the staff especially Staff Nurse Graham who showed complete professionalism.   They do not get enough appreciation, they are amazing - saved my husands life.   Even the cleaners - who do not get enough praise, were excellent and asked us on one occasion when I was there spending the full day sitting with my husband, if we would mind leaving the ward for a short while so they could carry out a deep clean.   Excellent service.   Thank you

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Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 05/09/2019 at 14:20
Published on Care Opinion at 14:20


Dear learningsj33

Thank you very much for getting in touch and for your comments in relation to the care your husband received whilst an inpatient here at University Hospital Wishaw. I indeed hope that your husband is recovering well and his health will continue to improve.

Your positive comments are very welcome and I will ensure they are fed back to the staff who work so hard in ensuring the care we deliver to patients is of a high standard.

Thank you once again and Best Wishes.

Faith

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