This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

First class care

Story from nhs.uk

"First class care"

About: Sunderland Eye Infirmary / Ophthalmology

Hello.

I had an eye operation on 29/08/2019 at the Sunderland Eye Infirmary.

It was in Day Case Outpatients at 2pm on the day and carried out by my Consultant's understudy.

I would like to thank the Doctor and her team for the excellent service, empathic support and amazing experience that has helped me continue life unimpeded.

I was continually informed of the progress of the procedure through the operation and tended to with compassion.

This service dissipated my anxiety and allowed me to experience the procedure in a calm state.

Thank you so much

Mr Ken Hope

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from South Tyneside and Sunderland NHS Foundation Trust 4 years ago
South Tyneside and Sunderland NHS Foundation Trust

Submitted on 30/08/2019 at 16:08
Published on Care Opinion at 16:08

Hi there getting an operation can be scary for some, therefore we're happy to hear that our teams made you feel calm and dissipated any anxiety you may have had during this time. Communication is key to us, so we're glad to know that you were continually informed throughout the procedure and were treated with compassion and empathy. Wishing you all the best post-op.

Opinions
Next Response j
Previous Response k