I rang today and was 28th in the queue!!
How is that even possible?
Previously when I called I was 15th but as I work was unable to spend the morning in a telephone queuing system.
On a previous occasion I was 2nd in the queue but still on hold after 55 minutes! Such a terrible shame, I have always been full of praise for this surgery and never experienced these problems but something has gone very wrong in the past few months.
"telephone system is appalling"
About: Willesborough Health Ctr. Willesborough Health Ctr. Ashford TN24 0HZ
Posted via nhs.uk
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