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"Experiences of Healthcare Services"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Experiences of Healthcare Services - Hospital/Hospice/Home Visits. My story.

Carers Volunteers - So helpful, caring, friendly.

Local nurses - Helped with many things. Bedroom/Living room & Bathroom.

District Nurses - Again helpful, caring, provide info on my health, now / past / future.

Consultant/Doctors -Keep you fully informed 

Hospital Staff - Helpful & Happy

Ward nurses - Exceptional.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 02/09/2019 at 10:37
Published on Care Opinion at 10:37


picture of Eunice Goodwin

Dear herculeskd33,

Wow, what an accolade to the whole team. Thank you for taking time to share this with us. I am sure that this will make everyone's day when they read such a comprehensive and complimentary post.

I hope you are well on your way to the best possible recovery.

Best wishes,

Eunice

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