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"Praise of the highest order"

About: Wansbeck Hospital / Cardiology

(as the patient),

Until recently my feelings about the Wansbeck were not very good. I had 2 appointments at Cardiology three and a half hours apart. Praise of the highest order to Dr. Richardson and all of the staff in the Cardiology Department. After my first appointment in the Tilt Room Dr. Richardson arranged to have a heart monitor fitted almost straight away instead of waiting a further two and a half hours. So after expecting most of the day at the Wansbeck, from leaving home at 9-15 I arrived back at home at 12-10, this included hospital transport to and from the hospital.

So you can all pat each other on your backs, well done all involved.

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Responses

Response from Wansbeck Hospital 4 years ago
Wansbeck Hospital
Submitted on 30/08/2019 at 16:50
Published on nhs.uk at 17:06


Dear Bryzo,

Many thanks for this 5 star rating - it's lovely to know your care at Wansbeck has received the strongest endorsement and praise. We will ensure that all in the team have a chance to see how much you appreciated their high quality and efficient service - reserving a special word of thanks for Dr Richardson. I'm delighted we got you back home again in just under three hours - impressive stuff, indeed. Thanks for giving us the chance to celebrate excellence.

take care of yourself,

Annie

Annie Laverty - Chief experience officer.

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