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"Endoscopy unit"

About: Southend Hospital

Third visit to this department and cannot fault reception and most of the staff.. One head female really needs to be a tad more friendly though as she never smiles or looks at anyone... Proceedure always done with dignity and care and the welcome cup of tea and sandwich after always given with a smile... My only grip is the wait from having blood pressure and canula done, then sent round corridor where you sit and wait, and wait and wait..

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Responses

Response from Southend Hospital 4 years ago
Southend Hospital
Submitted on 17/09/2019 at 14:54
Published on nhs.uk at 15:07


Thank you for your post, it is great to hear such positive comments.

Please be assured this has been shared with the staff within the department.

Thank you for taking the time to post.

Regards

Patient Experience Team

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