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Podiatry Dept - v helpful, informative and...

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"Podiatry Dept - v helpful, informative and..."

My Son had a partial nail removal due to an infected ingrowing toe nail.

He was talked through the options of what could be done and advised about what would happen and what to expect.

On the day of the surgery he was told again what would be done, advised about pain relief afterwards and I was advised how to dress his toe following the surgery.

The surgery was very neat and thorough so there has been no recurrent problems and it has healed quickly and looks very neat.

Many thanks to the lady Podiatrist who was so helpful and kind, she took the time to make the information easier for my son to understand and that was very helpful in making him feel relaxed and calm about everything.

Also this lady does THE BEST TOE DRESSING I've ever seen!

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Responses

Response from Colne Health Centre 4 years ago
Colne Health Centre

Submitted on 28/08/2019 at 09:41
Published on nhs.uk at 10:05

Thank you for taking the time to tell us about your recent visit to the Podiatry service at Colne Health Centre with your son.

It is lovely to receive such positive feedback regarding the care and service your son received during your visit for an in growing toe nail and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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