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"Great experience!"

About: New Birmingham Dental Hospital

Visit to Birmingham Dental Hospital for my tooth extraction. All staff seemed very friendly. Exceptional service from the Dentist and dental nurse. I was so scared as I never had a tooth removed. I was very nervous as it was my molar but they were amazing at keeping me calm and they also kept me informed throughout the procedure, kept asking to makesure I was ok. The dentist herself knew exactly what she was doing, she explained everything so well and was so calm and reasuring. Before the procedure even started I was so calm. Better service than expected I was worrying for no reason. So thank you for the amazing service!! Wish all dentists were like yourself!

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Responses

Response from New Birmingham Dental Hospital 4 years ago
New Birmingham Dental Hospital
Submitted on 24/08/2019 at 13:34
Published on nhs.uk at 14:06


Dear Patient

Thank you for taking time to post your feedback, and I am delighted to read about your positive experience.

In order to pass your feedback to the dentist and dental nurse involved in your care, please do email or phone your details through to alison.last@bhamcommunity.nhs.uk or phone 0121 466 7128.

May I wish you a speedy recovery from your extraction.

With kind regards

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare NHS Foundation Trust

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