"ED"

My grandad was admitted to hospital following a long stay in the ED before admission, I would just like to say a HUGE thank you to the HCA in ED, he was absolutely incredible, he got all my grandads visitors chairs, he offered us hot drinks or water and he was rushed off his feet. He was so friendly and I always saw him with a smile, he was a breath of fresh air in what was a very stressful and upsetting time for us all. Out of all the doctors, nurses and other staff this was the only member of staff who seemed to get us answers by asking more senior members of staff or checking with the nurses, nothing seemed to be too much trouble for him. He is an absolute credit to the ED and the PRUH are very very lucky to have such a fabulous member of staff. Thank you .