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Inaccurate information on specific doctors’...

Story from nhs.uk

"Inaccurate information on specific doctors’..."

About: Lower Clapton Group Practice

The management doesn’t provide accurate information on GP working hours, making it impossible to book an appointment with my GP. The reception team acknowledges this to be an issue but nothing is being done about it. I note it is the fourth time that this happens.

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Responses

Response from Jenifer King, General Practitioner/Partner, Lower Clapton Group Practice 4 years ago
We are preparing to make a change
Jenifer King
General Practitioner/Partner,
Lower Clapton Group Practice

Submitted on 04/09/2019 at 11:26
Published on Care Opinion at 11:27

So sorry you have found the information to be incorrect. Thanks for bringing it to our attention. Occasionally last minute changes do need to be made if staff are not available due to sickness etc. Our reception team should be able to give you an update of who is available each week. If you are not being given this information please contact our Operations Manager Evelyn Kraus on lower.claptongp@nhs.net.

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