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"Sigmoidoscopy"

About: Westmorland General Hospital

I recently had a camera up my rear end and the whole process was brutal and over in under 2 minutes.

I was told that has and air would be available if needed and it wasn't. I was told that they found nothing but the report says I have haemorrhoids that are bleeding. The person that did the process was rough and aggressive and was pushing my legs straight whilst I was trying to get comfortable on the bed and the total experience from him was very poor and felt rushed. He showed no care towards what he was doing and if you cared to flinch he just forced the camera harder.

I am still painful and tender at my bum over a week after the examination.

If you have to have one of these examinations and he is doing it I would decline and ask for somebody else.

The ward itself was clean and ok and the nursing staff were fine and I have no complaints about them.

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Responses

Response from Westmorland General Hospital 4 years ago
Westmorland General Hospital
Submitted on 16/08/2019 at 11:34
Published on nhs.uk at 12:07


We are really sorry that your experience at our hospital wasn’t what you would expect and are very keen to learn more and respond directly to you. We would appreciate it if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work. Thanks again and hope to hear from you soon.

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