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Care Opinion

Total Hip Replacement

Posted By Ruso

"Total Hip Replacement"

About: Ayrshire Central Hospital / Physiotherapy Ayrshire Central Hospital / Trauma & orthopaedics Crosshouse Hospital / Trauma & orthopaedics

(as a service user),

I had total hip replacement last year and immediately felt pain free apart from the wound. Could not believe how soon I felt the benefit 

From outset of diagnosis I cannot praise enough the Team at Crosshouse University Hospital, being treated with care and compassion throughout the whole journey.

The Education presentation team were most reassuring. The pre op assessment team were marvellous as was the staff in Ward 2B. Special thanks to medical secretary for keeping me up to date with waiting lists whenever I called. Also Physio team at Ayrshire Central for their support. and encouragement.

Had annual check up recently and again was delighted with the service, gaining further information.

A first class service from a first class team. Thanks Mr.Foxworthy et al.

Team work

Team work


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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 19/08/2019 at 10:18
Published on Care Opinion at 10:18

picture of Eunice Goodwin

Dear Ruso,

That is quite a journey you have been on. Thank you so much for taking time to share this with us on Care Opinion. I have passed this on to all you mentioned. I am sure they will be delighted with your kind words. I don't think the team can ask for a higher achievement in their service to you than "care and compassion throughout the whole journey". I am delighted that you found the education to be so helpful. I have heard great things about it (I just don't wish to experience it first hand).

I hope you are fully recovered now, it certainly sounds as if you are well on the way to being so.

Best wishes,

Eunice

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